On the basis of the Nepal Telecommunication Authority(NTA), there are 37 companies providing internet service with wireless, and cable networks. Among these companies, Worldlink is one of the famous internet services in Nepal which has covered the majority of customers. Worldlink considered being the largest internet service provider in Nepal.
Meanwhile, it has the largest subscribers of total 282,305 covering 57% of all the Fiber internet markets. Therefore in this article, we will unearth the popularity of World link among Nepalese internet users.
Being the largest Internet and Network Service provider, it provides FTTx, IPTV, and Fixed Wireless Broadband Service, and as per NTA Worldlink had 400 thousand active users including 2000 corporate accounts by 2017. However, in 2019 Worldlink has 282,305 customers i.e 57% of the Fiber Internet.
It is providing its services in 63 districts of Nepal and in 2020 they have planned to expand the internet service to the remote places of Nepal like Darchula, Bajhang, Bajura, Solukhumbu, and Taplejung and aims to provide the fiber internet in all 753 local units within 2022.
It was established in 1995 and with 3000 employees, it is the prominent broadband internet service provider of Nepal. For instance, Dileep Agrawal is the current CEO of Worldlink who belongs from the Gaur, Terai part of Nepal.
Its key people are Samit Jana and Keshav Nepal, whereas the owners of the company are Dileep Agrawal, Bijay Jalan, and Manoj Agrawal.
Worldlink and Nokia build Nepal’s first 100G optical network
With no doubt, Worldlink has brought new technology to improve the internet experience in Nepal, they brought bandwidth capacity of 80Gbps to 200Gbps in two channels by upgrading a 650-km-long intercity ring network stretching from Kathmandu to Birgunj and some other parts of the country.
It leads Worldlink to established a flexible optical network that meets the demand for increasing online traffic.
Competiton For Fiber Subscribers
To know the current market status of Worldlink we need to compare their service with their competitors. Therefore, in Nepal massive number of users get internet from Fiber connectivity and there are altogether 10 companies who are competing with it in the market. Nepal Doorsanchar Company only has 3,418 fiber subscribers which are just a 1% share in fiber subscribers.
Moreover, Vianet Communication has 14% subscribers in the fiber market whereas internet service provider companies like Classic tech, Subisu Cablenet, and TechMinds Network cover around 10-12% altogether. And talking about Worldlink then we have to say that, currently it is the leading in these sectors with a market coverage of 57%.
So according to data in fiber internet, Worldlink is the clear winner and so far none of the companies are even close to it. And now it owns International Private Leased Circuit (IPLC) network over undersea fiber to Singapore and peers directly with Singtel.
Wireless subscribers in Nepal
NTA has announced that only 9% of the total internet subscribers are using wireless service which is 71,998. In this market, world link seems to perform very poorly and Broadlink Network & communication is ahead in the competition.
Worldlink only has 3872 subscribers which are even less than Subisu and Nepal Doorsanchar. Broadlink has outcasted the Worldlink with it’s 23624 wireless subscribers which are 33% of the total market. And Nepal Doorsanchar company stands in second place by 25% i.e 18,066 subscribers.
As we have already told you, to know the best internet service provider we need to look at its total subscribers and it’s services that they are providing. Meanwhile, in fiber optics, Worldlink is far ahead from its competitions, and that can be seen in the given figure.
Now, let’s make a wireless service comparison. As mention above, the leading company in wireless service is Broadlink. Out of the total users in Nepal, only 9% are wireless users and Broadlink has captured one-third of the whole market which is 33%. Eventually, Worldlink has not been able to compete with Broadlink in this market.
Now, let’s have a look at cable internet services. So out of the total users, 33% of Nepalese used the internet through cable services. And in a world context, cable internet services are outdated. So, Worldlink has not shown any interest in this sector. They are providing the above services where Worldlink has a massive lead in fiber optics but performed poorly in wireless services.
In this part, we will discuss the different packages and prices. Currently, there are many internet service providers in Nepal. And people have a variety of choices these days. Here we can see the effectiveness of Worldlink packages and it’s the price with its competitors. However, the price and packages given below vary from time to time because most of the companies came with different schemes frequently. We will compare Worldlink services with key players of the market like Subisu, Vianet, ADSL, Vianet, Web Surfer.
ADSL charges its user Rs 800 per month for 5 Mbps and if you take their annual package then you have to pay 8000 as well. See the figure to know more.
It also has a fiber optic service whose whose package details is given below:
Subisu is the first and only one Cable Internet Service Provider and the only Cable operator in Nepal to have Quality Management System Information Security Management System certifications. Check their packages below:
Vianet provides offer services along with Net T.V. Generally, Vianet internet has a combo pack where people enjoy the internet with net t.v.
Websurfer is best for high-speed internet as it offers 40Mbps, 50Mbps, 60 Mbps, and 80Mbps high-speed internet for gaming also along with HD TV channels.
Nevertheless, now let’s talk about Worldlink. It provides three different packages on the basis of internet speed of 25 Mbps, 40 Mbps, and 60 Mbps. Worldlink provides NetTv, SafeNet, GO Discount App, Time Back and WiFi Mobility services and offers on all of its packages.
Current Market Position
Still today it is one of the famous internet service providers in Nepal. But in recent times they have also faced downfall. The outbreak of Covid-19 has increased the usage of the internet everywhere but the company is unable to deliver the quality of service that is used to provide before.
In 2020 their subscriber’s rate has seen a downfall due to its slow internet. In social media, the World link receives many criticisms from its customers and so far they are unable to fix these problems. We have gone through their official’s Facebook page where their posts are filled with customer complaints.
To Sum Up
Nevertheless, they have a good customer support system but still, most of its user always seems to have dissatisfaction with the net speed. However, besides all these criticism, Worldlink still has the largest number of subscribers in fiber optics, and due to lockdown, there is a massive increase in internet traffic which perhaps slows down their internet speed.